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The Opportunity: Technical Support Specialist

Work directly alongside company founders. Deliver technical support and problem solving to incredibly incredibly appreciative customers from all over the world. Develop Internet programming skills (HTML, Javascript, Python). Learn quantitative marketing skills (Google Analytics, Adwords, Google Display Network, Social networks). Expand systems and web administration skills.

The Must-Haves:

  • A uniquely broad range of technical and social abilities.
  • Critical thinking, a keen sense for first defining problems correctly and completely.
  • Creative thinking too, seriously, gotta have them both.
  • Technical Internet fundamentals.
  • Experience in a customer contact, support, sales or training capacity.
  • Fluent French and English.
  • Freaky Windows\PC skills.

The FixMeStick:

People will increasingly have to contend with malware on their computing devices. More Internet commerce means more Internet thieves, and Internet thieves have an inherent advantage: they get the first move, which they have consistently used for 20 years to find new ways to compromise other people’s computers.

The FixMeStick provides people a practical cost-effective way to remove the inevitable infections from their devices, and for the first time leverages an inherent advantage people have against Internet thieves: people have PHYSICAL access to their own device so they can plug in an external device like the FixMeStick to fix it.

The Details:

  • Desired Degree Level: Undergraduate
  • Salary: Annual
  • Position Type: Immediate Full-Time
  • Location: Montreal

Send your Resume: